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Customers from abroad 
Agreement Conclusion
Giving Order
Advance Payment
Type of Order
Deadlines for fulfilment of obligations by RBR
Raiffeisen BROKERS provides simple and efficient trade in
shares on SASE to physical and legal entities from abroad.
Agreement Conclusion
The first step is conclusion of General Brokerage Contract
whose integral part is General Operating Conditions of Raiffeisen BROKERS
with Services Price List.
You need to fill in the form of General Contract that is available from
this web page, print it and sign and verify by seal if legal entity.
For physical entities you also need a copy of your passport that you need
to submit together with the contract.
In case of legal entity you also need to submit a copy of Ruling on Court
Registration as well as a copy of passport of director or person authorised
for representation, together with authorisation for representation.
In case a director or representative of a legal entity gives
authorisation to a third person for giving order a
copy of authorisation is also necessary for that person as well as his/her
copy of passport if the issue is non-resident or a copy of ID if a person
is resident.
Filled in and verified form of the contract may be submitted from abroad
via fax to No. +387 443 911 to head-office of Raiffeisen BROKERS after
which original contract should be send within 3 days by mail to our address
Zmaja od Bosne bb, 71 000 Sarajevo.
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Giving Order for Purchase or Sale
After agreement conclusion, a customer from abroad may submit
order for purchase or sale of securities in the following manners:
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by mail (by sending signed form of order through mail)
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by fax
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by electronic mail
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by phone (phone orders are being recorded)
When giving order by fax, e-mail or phone an order needs
to be confirmed in writing by submitting written order form within 3 days
from order issuing.
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Advance payment for purchase
Before giving order for purchase of securities, you need
to pay in advance the full amount of intended purchase of securities,
increased by amount of transaction costs.
Advance amount calculation may be done through the calculator of advance
on this web page.
The advance amount is to be paid to Raiffeisen BROKERS account with our
depository bank, Raiffeisen Bank
Bosna i Hercegovina dd Sarajevo.
You may perform your payments from abroad to account of Raiffeisen Bank
Bosna i Hercegovina, with correspondent banks from the list
reference number 532911000-0000203
with note "for purchase of shares"
Possible difference in price may be settled after execution of an order.
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Type of orders
Orders for sale and purchase of shares may have time and
price limits:
Regarding the time necessary for execution there are three kind of orders:
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Open – order is valid until execution
(i.e. 180 days from order input) or withdrawal.
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Daily – order is valid for only
one day of trading
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Limit – order is valid until
specified date
Regarding the price also three possibilities exist:
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Market order – order is executed
per market price on the date of trading
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Limit – minimum price for sale
orders or maximum price for purchase is determined
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Prudence order – is a special
kind of order by which a principal give a broker the choice to make
decision on price for which the order will be executed taking into
account the best principal’s interests.
After order acceptance a customer is submitted with receipt
on Order Acknowledgement by fax or mail depending on customer’s
choice.
After execution of order Calculation of Performed Business is also submitted
to a customer by fax or mail.
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Deadlines for fulfilment of obligations of Raiffeisen BROKERS toward
a customer
In accordance to General Operating Conditions Raiffeisen
BROKERS shall fulfil its obligations in deadlines as follows
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RBR guarantees that securities purchased by RBR on organised
market based on order for purchase for customer’s account are
registered to the customer’s account with Securities
Register in FBiH three days after order is executed (T + 3),
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Based on executed purchase of securities for a customer
RBR shall settle transaction costs from advance funds on date of order
execution (T).
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RBR fulfils its cash obligations toward customer based
on sales of securities four days after order is executed (T + 4).
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RBR sends a customer calculation on executed business
on the next working day upon fulfilment of obligations from the business
concluded for customer’s account (T + 1).
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